Virtual Consultations: What to Expect and How to Prepare
By Dr Barbara Sturm | 15% Off First Order | Published: 2026-10-23
Category: How-to Guides
Learn how Dr Barbara Sturm's virtual consultations work and get practical tips to make the most of your online skincare session.
Quick Answer
A Dr Barbara Sturm virtual consultation is a complimentary 30-minute one-on-one session with a trained aesthetician who reviews your skin concerns, current routine, and goals to recommend personalized products and steps.
Why a Virtual Consultation Makes Sense
An online dermatologist consultation can feel less personal than an in-person visit, but Dr Barbara Sturm’s team is trained to read skin through video and photos. The trade-off is convenience: you get expert advice from home without travel time or waiting rooms.
Another limitation: the aesthetician cannot touch your skin, so you must be honest about your concerns and share clear, natural-light photos if asked. This upfront effort ensures the recommendations are as accurate as an in-person visit.
Frequently Asked Questions About Virtual Consultations
- How do I book a virtual consultation?
- Visit the Dr Barbara Sturm website and select the Virtual Consultations option. Choose a date and time that works for you. You will receive a confirmation email with a link to join the video call. Book at least 48 hours in advance for best availability.
- What should I have ready before the call?
- Have your current skincare products nearby (including cleansers, moisturizers, and any treatments). Take a photo of your skin in natural daylight without makeup, and list any allergies or sensitivities. Write down your top three skin concerns. A clear photo and a list of concerns help the aesthetician give precise advice.
- What happens during the 30-minute session?
- The aesthetician will ask about your skin type, concerns, and current routine. They may ask to see your skin on camera. Based on your answers, they will recommend specific Dr Barbara Sturm products and a step-by-step routine. You can ask questions at any point. Take notes during the call so you remember the routine order and product names.
- Will I be pressured to buy products?
- No. The consultation is complimentary and educational. The aesthetician will suggest products that address your concerns, but there is no obligation to purchase. You receive a personalized routine summary after the call, which you can review at your own pace. Use the routine summary as a shopping list, but only buy what fits your budget and needs.
- Can I get a virtual consultation if I already use Dr Barbara Sturm products?
- Yes. Many existing customers book consultations to refine their routine, address new concerns (like seasonal changes or aging), or learn how to layer products correctly. The aesthetician can also suggest adjustments if your current routine is not delivering results. Bring your current Dr Barbara Sturm products to the call so the aesthetician can see exactly what you use.
Product Used in Consultations
- VIRTUAL CONSULTATIONS: Connect with Dr. Barbara Sturm’s team of expert aestheticians virtually for a complimentary half an hour, 1-to-1 skincare consultation, providing you with the advice you need to achieve and maintain healthy, glowing skin. The consultation is free and tailored to your skin, making it a risk-free way to get a personalized skincare routine without committing to products first.
VIRTUAL CONSULTATIONS
